Changing Results Through Building People Capability
Why do we train people in our workplaces? A simple question that is all too often not properly answered, and thus not properly understood. To effectively answer this question we first need to step backward.
The Human Side of Lean -People Are Important and How To Address This
At the heart of every work system are people and their collective beliefs and behaviours, their work culture. In other words, you can have all the technology, machines, processes and systems, but in the centre of it all are the people who make it all work.
Job Relations and the Human Side of Continuous Improvement
At the heart of every work system, and the improvement of it, are people. No matter how good the technology, the machines, the processes and the systems, in the centre of it all are the people who make it all work.
In the mid 1980’s the manufacturing world “took a photograph from high up” of what they saw Japanese industry doing, Toyota in particular. This “photograph” has proved very misleading because of how it was interpreted.