For our purposes here the term “Supervisor” is being used to describe ANYONE in charge of people, or who directs the works of others.
There is a basic skill, that skill being Job Relations (JR), that can be learnt. Someone who is a natural leader, if they apply the skill of Job Relations will become highly respected. An “unnatural leader”, can become respected by applying the Job Relations skills.
The skill of teaching is special, it can be learnt. This skill is called Job Instruction (JI). We need to put the workplace learner with the person who is best at applying the skill of Job Instruction. By applying the skill of Job Instruction, someone with reasonable knowledge of the work, can become a brilliant teacher.
Back Row (left to right):
Scott Curtis (Institute CEO, USA), Oscar Roche (Australia & NZ), Denis Becker (UK, Ireland & France), Fabrizio Paolin (Italy), Gerard Berendsen (Germany, Holland & Belgium), Joakim Bjurström (Scandinavia)
Front Row (left to right):
John Vellema (Scandinavia, Switzerland), Jitka Tejnorová (Czech Republic & Central Europe), Patrick Graupp (Institute Senior Master Trainer, USA), Agata Pawlukojc (Iberia – Spain & Portugal), Markéta Šimáková (Czech Republic & Central Europe), Carla Latijnhouwers (Germany, Holland & Belgium)