Training Within Industry (TWI) Institute Train the Trainer Programs (Trainer Certification)
Building your capability in training others in TWI skills and Toyota Kata patterns.
One of the key tenets of Lean is building standardised work – the best known way today. The Institute applies this in all we do including the trainer certification process. All trainers certified through the Institute use the successful TWI delivery methods developed during WWII and repeatedly proven throughout the years.
Following Training – The Coaching and Mentoring
Changing results through building people capability.
Be careful of thinking that all that needs to be done is train someone and they will do it. Particularly with adults, actions displaying competence often take time to develop and it is multi-faceted meaning competence is a combination of things. And at the days end, in order for there to be sustained acts of competence, there must be a positive outcome for the learner.
‘Standardised Work’ from the source
As with ‘Chinese whispers’, the message changes over time …
After spending three days with Mr Isao Kato, Mr Taiichi Ohno’s HR advisor, in Japan at the end of October it became clear that common understanding of standardised work has developed many shades of grey. When provided with Mr Kato’s ‘5 step ups’ model we realised most of us are at step up 1 or 2. That was daunting and the bad news. The good news is a tremendous amount of value can be gained from just undertaking step up 1 and 2 at least.
“The concept of ‘normal’ makes more sense to me than anything else I’ve ever experienced in lean”.
TWI Problem Solving
Solving complex problems involving people and process.
Daily results in the basics of quality, quantity, cost and safety often don’t meet the expected standard. Things impede these results, very rarely through intent. Adding complexity to the situation is that usually the impedance is not a result of a single factor, rather a mix of factors coming together at the one time. 5-Whys leading to a singular cause may be misleading?
Brad Byrnes , Chief Operating Officer Parkes Shire Council
Andrew Francis, Chief Operating Officer Parkes Shire Council
Throughout this project Oscar has involved the experienced staff in the building of the knowledge and skill material, increasing the likelihood of a sustainable system, owned by our people.
Oscar has helped us develop a system of learning, in our own often fast paced environment that has the required consistency to ensure the quality required with the flexibility to accommodate the needs of the individual. He has made the step by step requirements clear, and reliably follows up on the tasks he is driving, carefully insisting and helping us reach each step of the project.
Baiada Poultry Garth Oakroot, Site Manager, Hanwood Feedmill
We had a wonderful 2 weeks of training on TWI covering JI and JR. JI is a very effective training methodology that we can apply in many areas. We were completely convinced that it can helps in shorten our training lead time, improve the efficiency and quality in our worker’s performance. How good if we can get to know this earlier!!
JR on another note is very much a soft skill training. On the first perception, it seems like a general knowledge; something that we were being taught in any leadership training. However similarly to JI; there’s a pattern of learning that we need to develop that is matter. Most of the time we know what should be done but we just failed to do so. JR will definitely address that as we will handle the issue steps by steps till that become a habits.
Oscar is a seasoned trainer, very knowledgeable in the subject. He carried out the training in his most professional self and accept no nonsense from the group. He has a sharp observation skill and always able to bring out the best from each student.
Schneider Electric (Malaysia) Chin Wei KUE, SC Performance Manager – Process Domain
Melissa Smith, Kata in the Classroom, Lean HR Summit- Austin, Texas, 12/9/19.
My deepest thanks!!
Marissa Brinkman – Fishback Financial Corporation
John Batten - President, New Hampshire Industries USA