Training Within Industry (TWI) Institute Train the Trainer Programs (Trainer Certification)
Building your capability in training others in TWI skills and Toyota Kata patterns.
One of the key tenets of Lean is building standardised work – the best known way today. The Institute applies this in all we do including the trainer certification process. All trainers certified through the Institute use the successful TWI delivery methods developed during WWII and repeatedly proven throughout the years.
Following Training – The Coaching and Mentoring
Changing results through building people capability.
Be careful of thinking that all that needs to be done is train someone and they will do it. Particularly with adults, actions displaying competence often take time to develop and it is multi-faceted meaning competence is a combination of things. And at the days end, in order for there to be sustained acts of competence, there must be a positive outcome for the learner.

‘Standardised Work’ from the source
As with ‘Chinese whispers’, the message changes over time …
After spending three days with Mr Isao Kato, Mr Taiichi Ohno’s HR advisor, in Japan at the end of October it became clear that common understanding of standardised work has developed many shades of grey. When provided with Mr Kato’s ‘5 step ups’ model we realised most of us are at step up 1 or 2. That was daunting and the bad news. The good news is a tremendous amount of value can be gained from just undertaking step up 1 and 2 at least.
“The concept of ‘normal’ makes more sense to me than anything else I’ve ever experienced in lean”.
TWI Problem Solving
Solving complex problems involving people and process.
Daily results in the basics of quality, quantity, cost and safety often don’t meet the expected standard. Things impede these results, very rarely through intent. Adding complexity to the situation is that usually the impedance is not a result of a single factor, rather a mix of factors coming together at the one time. 5-Whys leading to a singular cause may be misleading?
Train-the-Trainer Programs (40-hour class)
Program | Dates | Location |
---|---|---|
Job Instruction (JITT) | January 18-22, 2021 | TWIST (online) |
Job Instruction (JITT) | Feb 15-19, 2021 | TWIST (online) |
Job Relations (JRTT) | March 1-5, 2021 | TWIST (online) |