Work is standardised when what is actually happening on the shop floor or at the service front is in accordance with the documented standard. Anecdotal evidence from many workplaces would suggest this is very hard to achieve. Perhaps this is because when the two don’t match there is often intertwined reasons connecting knowledge, skill, will, state of the processes and nature of the work. A special mindset with a longer term view is required.
TWI Mastery (Savannah, 20 February 2019)
The Oxford Dictionary defines mastery as comprehensive knowledge or skill in a particular subject or activity. ‘Comprehensive’ means?
The first TWI Masters Meetup was held in Savannah GA on Wednesday 20 February 2019 just before the annual TWI Summit. The purpose was to gain insight into the question ‘What might TWI Mastery look like?’ (The longer term view was to lay a foundation for future meetups.)
At the 2019 TWI Summit in Savannah GA, Hugh Alley, an industrial engineer who has worked mostly in manufacturing for over 30 years, discusses his groups interpretation of ‘TWI Master’.
Brad Byrnes , Chief Operating Officer Parkes Shire Council
Andrew Francis, Chief Operating Officer Parkes Shire Council
Throughout this project Oscar has involved the experienced staff in the building of the knowledge and skill material, increasing the likelihood of a sustainable system, owned by our people.
Oscar has helped us develop a system of learning, in our own often fast paced environment that has the required consistency to ensure the quality required with the flexibility to accommodate the needs of the individual. He has made the step by step requirements clear, and reliably follows up on the tasks he is driving, carefully insisting and helping us reach each step of the project.
Baiada Poultry Garth Oakroot, Site Manager, Hanwood Feedmill
We had a wonderful 2 weeks of training on TWI covering JI and JR. JI is a very effective training methodology that we can apply in many areas. We were completely convinced that it can helps in shorten our training lead time, improve the efficiency and quality in our worker’s performance. How good if we can get to know this earlier!!
JR on another note is very much a soft skill training. On the first perception, it seems like a general knowledge; something that we were being taught in any leadership training. However similarly to JI; there’s a pattern of learning that we need to develop that is matter. Most of the time we know what should be done but we just failed to do so. JR will definitely address that as we will handle the issue steps by steps till that become a habits.
Oscar is a seasoned trainer, very knowledgeable in the subject. He carried out the training in his most professional self and accept no nonsense from the group. He has a sharp observation skill and always able to bring out the best from each student.
Schneider Electric (Malaysia) Chin Wei KUE, SC Performance Manager – Process Domain
Melissa Smith, Kata in the Classroom, Lean HR Summit- Austin, Texas, 12/9/19.
My deepest thanks!!
Marissa Brinkman – Fishback Financial Corporation
John Batten - President, New Hampshire Industries USA