Job Relations (JR)
Building positive employee relations, increasing cooperation
and motivation, and effectively resolving conflict.
Outcome: Participants (maximum 10 per group) will be able to strengthen relationships through habits centred on the Four Foundations of Good Relations. When people problems do arise, they will be able to handle them effectively and efficiently via the JR 4-step method.
Job Instruction (JI)
Train employees to quickly remember how to do a job correctly,
safely and conscientiously.
Outcome: Participants (maximum 10 per group) will be able to plan skill based training for their department (driven by production and people needs), prepare training documents, and train a learner via the JI 4-step method.
Job Methods (JM)
A practical plan to help you produce greater quantities of quality products in less time.
Outcome: Participants (maximum 10 per group) will be able to break down jobs into their individual steps and question every detail in a systematic manner thus generating ideas for improvement. They will then be able to develop and implement new methods through eliminating, combining, rearranging, and simplifying steps in the job.
A unique, innovative and accelerated approach to learning.
Skillpoint workshops focus on intensive learning and practise of TWI Job Instruction or Toyota Kata through a 3½ or 3 day immersion into a simulated world of lean and continuous improvement. The ‘work environment’ is as near to real as you will get.
Scott Curtis (TWI Institute) and Jim Huntzinger (Lean Frontiers) discuss the Skillpoint experience.
Brad Byrnes , Chief Operating Officer Parkes Shire Council
Andrew Francis, Chief Operating Officer Parkes Shire Council
Throughout this project Oscar has involved the experienced staff in the building of the knowledge and skill material, increasing the likelihood of a sustainable system, owned by our people.
Oscar has helped us develop a system of learning, in our own often fast paced environment that has the required consistency to ensure the quality required with the flexibility to accommodate the needs of the individual. He has made the step by step requirements clear, and reliably follows up on the tasks he is driving, carefully insisting and helping us reach each step of the project.
Baiada Poultry Garth Oakroot, Site Manager, Hanwood Feedmill
We had a wonderful 2 weeks of training on TWI covering JI and JR. JI is a very effective training methodology that we can apply in many areas. We were completely convinced that it can helps in shorten our training lead time, improve the efficiency and quality in our worker’s performance. How good if we can get to know this earlier!!
JR on another note is very much a soft skill training. On the first perception, it seems like a general knowledge; something that we were being taught in any leadership training. However similarly to JI; there’s a pattern of learning that we need to develop that is matter. Most of the time we know what should be done but we just failed to do so. JR will definitely address that as we will handle the issue steps by steps till that become a habits.
Oscar is a seasoned trainer, very knowledgeable in the subject. He carried out the training in his most professional self and accept no nonsense from the group. He has a sharp observation skill and always able to bring out the best from each student.
Schneider Electric (Malaysia) Chin Wei KUE, SC Performance Manager – Process Domain
Melissa Smith, Kata in the Classroom, Lean HR Summit- Austin, Texas, 12/9/19.
My deepest thanks!!
Marissa Brinkman – Fishback Financial Corporation
John Batten - President, New Hampshire Industries USA