We build your peoples capability in delivering your results

Results will only change in your organisation when skills are learnt and applied. Knowledge alone is of little value. In order to get good results and improve them, you need good processes. In order to get good processes you need good people and in order to get good people you need to grow good leadership. We will help you grow foundational leadership skills of your people.

You may have read about Training Within Industry (TWI), Toyota Kata or Visual Management on our website, or you are well aware of them already. You will understand then that each has knowledge and skill components fundamentally related to frontline leadership and management. These are continuums of capability development through which we will lead the way. We will work with you to establish an environment where associated skills can be practised daily and, through this “learn by doing” along with effective coaching by management or us, your people will grow essential leadership skills.

Typically, our approach is one of knowledge and awareness alignment, training (following the very effective 5x2Hour TWI model that focusses on skill development through practise) then mentoring and coaching post training. It is in the stage of mentoring and coaching that true development occurs thus building on the platform set in the training.

Periodic reviews with Senior Management (who may have been involved in the training) ensures alignment with strategic goals is being maintained.

Philosophy

Goals focused
We’re driven by where you need to be.

Dedicated to building stability
We help your leaders acquire skills essential for operational stability.

Driven by continuous improvement
We help your staff make positive, ongoing changes.

Value focused
We concentrate on the processes that deliver your goods and services for which your customers pay.

Our standard approach is to first conduct an Opportunity Evaluation with you then follow up with a Situation Analysis.

Partners

continuum-detaile

With a growing network of partners and trainers in 29 countries and 5 continents, the TWI Institute helps organizations like yours develop the foundations for sustainable growth and success. Contact us to learn how the Institute can help you.

We work in:

  • Australia
  • New Zealand
  • Vietnam
  • Malaysia and Singapore
  • Philippines

Our clients

Testimonials

We all know the importance of coaching when it comes to performance in sport. Even though I have been leading people for 20 years I had not realised the power of utilising coaching kata to maximise peoples capabilities and attain goals. I wish I found it all those year ago.

Brad Byrnes , Chief Operating Officer Parkes Shire Council

2019-05-03T00:05:11+10:00

Brad Byrnes , Chief Operating Officer Parkes Shire Council

We all know the importance of coaching when it comes to performance in sport. Even though I have been leading people for 20 years I had not realised the power of utilising coaching kata to maximise peoples capabilities and attain goals. I wish I found it all those year ago.
The Toyota Kata patterns have radically improved the way our managers and supervisors interact with their reports and has helped drive our organisation to be a leader in its’ field.

Andrew Francis, Chief Operating Officer Parkes Shire Council

2019-05-03T00:07:47+10:00

Andrew Francis, Chief Operating Officer Parkes Shire Council

The Toyota Kata patterns have radically improved the way our managers and supervisors interact with their reports and has helped drive our organisation to be a leader in its’ field.
We are working with Oscar to develop a training pathway for new starters, building their knowledge and skills to enable them progress onward, maximising our human capital. The system covers the knowledge and skills needed, who will pass them on, and how.

Throughout this project Oscar has involved the experienced staff in the building of the knowledge and skill material, increasing the likelihood of a sustainable system, owned by our people.

Oscar has helped us develop a system of learning, in our own often fast paced environment that has the required consistency to ensure the quality required with the flexibility to accommodate the needs of the individual. He has made the step by step requirements clear, and reliably follows up on the tasks he is driving, carefully insisting and helping us reach each step of the project.

Baiada Poultry Garth Oakroot, Site Manager, Hanwood Feedmill

2019-05-03T00:08:32+10:00

Baiada Poultry Garth Oakroot, Site Manager, Hanwood Feedmill

We are working with Oscar to develop a training pathway for new starters, building their knowledge and skills to enable them progress onward, maximising our human capital. The system covers the knowledge and skills needed, who will pass them on, and how. Throughout this project Oscar has involved the experienced staff in the building of the knowledge and skill material, increasing the likelihood of a sustainable system, owned by our people. Oscar has helped us develop a system of learning, in our own often fast paced environment that has the required consistency to ensure the quality required with the flexibility to accommodate the needs of the individual. He has made the step by step requirements clear, and reliably follows up on the tasks he is driving, carefully insisting and helping us reach each step of the project.
My thought on the training:
We had a wonderful 2 weeks of training on TWI covering JI and JR. JI is a very effective training methodology that we can apply in many areas. We were completely convinced that it can helps in shorten our training lead time, improve the efficiency and quality in our worker’s performance. How good if we can get to know this earlier!!

JR on another note is very much a soft skill training. On the first perception, it seems like a general knowledge; something that we were being taught in any leadership training. However similarly to JI; there’s a pattern of learning that we need to develop that is matter. Most of the time we know what should be done but we just failed to do so. JR will definitely address that as we will handle the issue steps by steps till that become a habits.

Trainer:
Oscar is a seasoned trainer, very knowledgeable in the subject. He carried out the training in his most professional self and accept no nonsense from the group. He has a sharp observation skill and always able to bring out the best from each student.

Schneider Electric (Malaysia) Chin Wei KUE, SC Performance Manager – Process Domain

2019-05-03T00:09:21+10:00

Schneider Electric (Malaysia) Chin Wei KUE, SC Performance Manager – Process Domain

My thought on the training: We had a wonderful 2 weeks of training on TWI covering JI and JR. JI is a very effective training methodology that we can apply in many areas. We were completely convinced that it can helps in shorten our training lead time, improve the efficiency and quality in our worker’s performance. How good if we can get to know this earlier!! JR on another note is very much a soft skill training. On the first perception, it seems like a general knowledge; something that we were being taught in any leadership training. However similarly to JI; there’s a pattern of learning that we need to develop that is matter. Most of the time we know what should be done but we just failed to do so. JR will definitely address that as we will handle the issue steps by steps till that become a habits. Trainer: Oscar is a seasoned trainer, very knowledgeable in the subject. He carried out the training in his most professional self and accept no nonsense from the group. He has a sharp observation skill and always able to bring out the best from each student.
Great intro to Toyota Kata! Oscar is awesome; a great facilitator/teacher.

Melissa Smith, Kata in the Classroom, Lean HR Summit- Austin, Texas, 12/9/19.

2019-09-15T10:46:10+10:00

Melissa Smith, Kata in the Classroom, Lean HR Summit- Austin, Texas, 12/9/19.

Great intro to Toyota Kata! Oscar is awesome; a great facilitator/teacher.
Thank you so much for the workshop experience at Katacon 2019. I got so  much from it and I am excited to begin applying the pattern. I am completely impressed by how you serve others through your teaching and sharing, it is truly admirable. I look forward to listening in on more webinars and podcasts that you present in the future.

My deepest thanks!!

Marissa Brinkman – Fishback Financial Corporation

2019-05-02T07:17:44+10:00

Marissa Brinkman – Fishback Financial Corporation

Thank you so much for the workshop experience at Katacon 2019. I got so  much from it and I am excited to begin applying the pattern. I am completely impressed by how you serve others through your teaching and sharing, it is truly admirable. I look forward to listening in on more webinars and podcasts that you present in the future. My deepest thanks!!
I want to reiterate my comments regarding the value of the (Toyota Kata Train the Trainer) week we just spent together. I know it was the purpose of the session to prepare us to successfully deliver the 10 hour course but I appreciate the level of commitment you have and show to your pupils. You created a great learning environment.

John Batten - President, New Hampshire Industries USA

2019-06-10T17:18:11+10:00

John Batten - President, New Hampshire Industries USA

I want to reiterate my comments regarding the value of the (Toyota Kata Train the Trainer) week we just spent together. I know it was the purpose of the session to prepare us to successfully deliver the 10 hour course but I appreciate the level of commitment you have and show to your pupils. You created a great learning environment.