Foundational Knowledge

Why does Training Within Industry (TWI) matter; what is it?

Providing essential skills of leadership for managers, supervisors and team leads
A good frontline leader will be getting what should be done, when it should be done, the way they need it done by people who want it that way. Such a frontline leader will be well on the way to standardisation. The very best companies recognise the pivotal role played by their frontline leaders and are continually aiming for and supporting standardisation.

Training Within Industry (TWI)

Providing essential skills of leadership for managers, supervisors and team leads
Since TWI was identified by the War and Manpower Commission in the 1940s many things have changed. The five needs haven’t and are easy to see in the people we refer to as ‘very effective leaders’. What are these needs that we require anyone who directs the work of others to exhibit daily?

Training Within Industry (TWI) Job Relations

A countermeasure for leaders when they see or anticipate ‘Won’t/didn’t do, doesn’t care’.
At the centre of Job Relations is ‘results through people’. A leader in any situation being work, sport or conflict such as the World Wars, cannot get the results themselves. If we try (‘easier to do it myself’) we will become quickly overburdened, quickly finding that it is impossible. There is only one choice; create real followers who by nature will trust us, cooperate with us, and provide us with honest feedback.

Training Within Industry (TWI) Job Instruction

A countermeasure for leaders when they see or anticipate ‘Doesn’t know, can’t do’.
Nearly every person will find a way to do a task that is new to them. Be sure, they will find a way, but it may well not be the way that ensures quality, safety and productivity. Job Instruction is a proven way of quickly training employees to do tasks the way you need them done – correctly, safely and conscientiously.

Training Within Industry (TWI) Job Methods

A countermeasure for leaders when they see or anticipate ‘Hard to do’.
At the centre of Job Methods is making the best use of resources available now. It is the skill of studying how the work is happening and then, in a systematic and logical way, proposing and establishing a less risky, easier, perhaps more reliable way of doing it in order to get the required outcomes.
TWI Knowledge Certification is a flexible on-line program providing precursory Training Within Industry knowledge to accelerate individual and organisational results.
This program offers video lessons and certifying questions identified by TWI Institute Senior Master Trainer Patrick Graupp. Upon successful completion of all questions you will receive your TWI Knowledge Certificate.